When a youth and/or family enters into a Craigwood Youth Services' program, a record begins to be compiled. This record, or file, may include a variety of information collected during involvement with Craigwood, including previous involvement with other organizations (requested with the parent/guardian's written consent), consents and authorizations, Plan of Care Reports, assessments and medical and school information. At the time of discharge, this record is then closed.
These confidential records are the property of Craigwood Youth Services and only individuals involved in the youth's and family's care and treatment have access to this record. By law, Craigwood is required to keep this record for 20 years following discharge. The parent/guardian may request access to the youth's or family's record at any time.
All information obtained about a child or family remains confidential during involvement with Craigwood and continues after discharge. Exceptions to this include situations that are legally mandated such as:
- The need to report suspected or reported abuse.
- Release of records to a legal authority (i.e., court subpoena.)
- It is requested that we share the information with another Agency
through a signed consent form.